Return & Exchange Policy

At Affiliate Nexus, we connect you with top-rated tech products through trusted retail partners. While we do not sell or ship products directly, we want to make it clear how returns, exchanges, and refunds are handled to ensure your shopping experience is smooth and transparent.

Who Handles Returns?

Affiliate Nexus is an affiliate platform. This means:

  • We do not stock or ship any products.

  • All purchases are completed through third-party retailers (e.g., Amazon UK).

  • Returns, exchanges, and refunds are subject to the return policies of the respective retailer where you completed your purchase.

You will find clear links to the product pages on each listing, and we always recommend reviewing the return policy on the retailer’s site before completing your order.

Returns and Exchanges

While Affiliate Nexus does not accept returns directly, here’s what you can typically expect from our affiliate partners:

  • Returns accepted for both defective and non-defective items

  • Most items can be returned within 30 days

  • Exchanges may be allowed depending on the retailer’s policy

  • Products should be unused, in original packaging, and in resalable condition

We aim to only feature retailers with customer-friendly policies.

Return Method

  • By Post: Returns are generally completed via post.

  • Return Labels: These are usually provided by the retailer either in the original parcel or via downloadable link after return initiation.

Important: Some retailers may require you to pay for return shipping.

Restocking Fees

Most affiliate retailers do not charge restocking fees, but this can vary by seller. Always check the seller’s return terms before purchase.

Refund Timeline

Retailers generally process refunds within 3–10 business days after the return has been received and inspected. Refunds are issued to the original payment method.

Need Help?

If you need help identifying the return policy of a specific product or seller, feel free to contact us. We’re happy to help point you in the right direction—but please note we cannot process returns ourselves.

Affiliate Nexus is not liable for shipping, refunds, or returns. All such matters are handled exclusively by the seller you completed the purchase with.

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